IYB Returns & Exchanges

We have now moved to our new website Mark Bell Sling Shot International, for all returns & exchanges for orders placed from our Improve Your Bench website please follow the instructions below or email us at info@improveyourbench.co.uk for more information

If you're unhappy with a purchase you have 28 days to return it. All items must be returned in a resalable condition, with all packaging still intact. The item must be unused (except for the process of checking the size of the item) and have any printed logos in an 'uncracked' state.

From 05/01/21 we will no longer be offering exchanges for items purchased from our Improve Your Bench website, if you would like to change your item for a different size please return the item to us for a refund and purchase the new size from our new site https://markbellslingshot.uk/

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We are not responsible for lost items sent to us for a return/exchange. We recommend getting a tracking number for all items you ship to us.

In the unlikely event that an item is faulty/damaged then we will require photographic evidence or the item returned in order to issue a refund or send out a replacement. In these cases postage will be covered by us.

The return address is:

Super Training Gym
Malvern View Business Park
Stella Way
Bishops Cleeve
Cheltenham
GL52 7DQ