Close

Returns Policy

If you're unhappy with a purchase you have 28 days to return it, but it must be returned in a resalable condition, with all of its packaging and tags still attached. The item must be unused (except for the process of checking the size of the item) and have any printed logos in an 'uncracked' state.

 

Please keep all packaging in mint condition until the size has been checked.

 

If an incorrect size is ordered then any of our items can be exchanged for alternative sizes. We charge a small fee for the postage of the replacement.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We are not responsible for lost items sent to us for a return/exchange. We recommend getting a tracking number for all items you ship to us.

 

In the unlikely event that an item is faulty/damaged then we will require photographic evidence or the item returned in order to issue a refund or send out a replacement. In these cases postage will be covered by us.

 

The return address is:

Reach Fitness
Sandford Lido
Keynsham Road
Cheltenham
GL53 7PU